Rant

Half Sigma said [1]…

I am not impressed by McCain’s military experience. I worked for the army as a civilian, and it was the most poorly managed organization I ever worked for. Romney, on the other hand, has the proven capacity to run large organizations.

I think that whatever McCain’s failings, earning his wings as a Naval Aviator speaks volumes about young John McCain’s intelligence, adaptability and ability excel. Dummies don’t fly airplanes.

Now, I’m not sure when Half Sigma worked for the Army .. but generally he’s right.

The military is optimized to break things and hurt people. When it’s not actually doing this – and that was most of the time before between 1973 and 2001 – it’s incredibly inefficient.

The reason is that it’s really tough to run a lean military optimized for peacetime and then change stuff around in the span of a few months so you can destroy Iraqi mechanized armies with minimal waste. Or at least minimal waste on our side.

Nobody wants to replay Task Force Smith.

I was in a support role in 1991 and it’s amazing how many wasted cycles .. suddenly were not when we had to pack up people and gear and move them halfway around the world.

Did 3D FSSG need a whole bunch of desert camo in 1990? Going to the Middle East wasn’t our mission so you might think that the cubic set aside in the warehouses were wasted space.. But when we were tasked to send people the guys who went were pretty happy to be able to draw the gear they needed.

Likewise in 1990 3D FSSG didn’t need a DFASC [2] – mainframes in a trailer [3] – but when 1st and 2nd FSSG found theirs were breaking down (AC issues) we were able to ship them ours on a day’s notice.

Sorry for the rant – ignorance irks me.

Via.

[1] A rant is a terrible thing to waste so I’m recycling and editing a comment from another blog into a post.  Some editing for clarity, some to correct a faulty memory.

[2] Rumor had it that we were going to get rid of it someday and in the meantime we didn’t use it – or at least hadn’t in the year and few months I’d been assigned to that unit. After 1991 the mainframe guys routinely dragged them out and operated them on field exercises.

[3] Interesting beasts they were – two semi-trailers per DFASC, one for the mainframe, one for the operators and programmers.  Since my MOS was ‘programmer’ if we’d had to deploy ours I would have been put to work doing ‘programmer’ work.  Since I hadn’t done that since school that would have been interesting.

Cross posted to Space For Commerce.

Attention Local Weather Forecasters

Temps in the 30s with wind, rain and snow, does NOT qualify as “SEVERE” weather.  If I can see down my street clearly to the “T” intersection (about a block and a half away) this is not limited visibility.  Visibility would be more limited if we weren’t getting any weather and the smog got a chance to settle down.  “Mountain passes are closed!” is not a reason to break into Regis and Kelly, it’s what’s known as “normal” for winter in the freaking mountains!  A crawl across the bottom would suffice.  Seeing your red, panic-stricken, hyperventilating face telling me you’ve come in early to “monitor the situation” doesn’t make me think any better of you, it makes me think you’re an idiot who migrated here from Southern California back when we were in a draught.

Seriously people, get a grip.  It’s just snow and ice.  You handle it by driving what we call “carefully.”  Say that with me, “Care-full-ly.”  Full of care.  It’s simple.  Slow down and be aware of the people around you.  Get off the damn phone, especially if you’re talking to someone you’re on your way to see.  Oh, and your four wheel drive protects you against, say it with me, “nothing.”  We’ve had black ice for the past three nights.  In case you haven’t learned the hard way yet, all four tires slide on wet ice just fine.

Your freaking out over every “weather event” just makes people become immune to your warnings.  If we ever do get a no-kidding, rip roaring blizzard dumping a foot or three of snow on us, we’re not going to believe you when you say to stay inside.

If Things Keep On This Way

Our choice for November looks to be either McCain or Clinton.

Seriously?  This is the best that both parties have to offer?

I wonder if I should look at jobs outside the country with a four year contract starting Next January?

Good Dhimmi

“Here, dhimmi! Sit! Stay! Roll over! Want a treat?! There you go – such a good dhimmi!

“Now, give up your minorities… there’s a good dhimmi, now!”

“Sit! Stay! Who’s a good dhimmi then?

“Quiet, now! Good dhimmi!”

“So obedient! I hardly have to tell them what to do!”

(All links courtesy of Da Blogfaddah)

Later: “Now, Dhimmi – quiet! Sit still!”

Multi-Tasking considered harmful – not

In which the author blames multi-tasking for

The Iraq quagmire. The mess in Afghanistan. Failure to capture Osama. A car crash. The breakup with his girlfriend. Problems with his new girlfriend. Sexual disappointment. Failure to obtain cheap airplane tickets to San Francisco. His bosses failure to pay attention during a face-to-face. Enron.

The scientists call this ruinous mental lurching “dual task interference,” or just plain bottlenecking. I call it the reason Keven Federline cost me a cheap flight to San Francisco. (It also explains, perhaps, why sexual threesomes are often disappointing.)

I just wish the military understood the concept. They might understand then why “walking and chewing gum” in Afghanistan and Iraq is no way to catch bin Laden.

Right. ‘Cause we sure ’nuff had problems fighting Japan and Germany at the same time, fifty years ago. For that matter I worked for units that did complicated and diverse stuff all the time. It is as if getting stuff done across the world with hundreds of thousands of troops is just a bit more complicated than pulling a fum-ducker and driving your car off the road while looking a nekkid photo of your girlfriend on your cell phone.

I’m sure it plays well around the campfire with all the scouts nodding wisely and learnedly. But I ain’t buying it.

………..

It is true that when you try to multi-task it becomes enormously more difficult to do anything that requires actual thought.

Adults compensate for this by turning off the phone, not looking at email, setting distractions aside and getting on with stuff.

Cross posted to Space For Commerce.

That’s What I LIke About Texas

http://selenite.livejournal.com/207839.html

I ran into the lovely awamiba at Chikfila

Two things about Texas that I miss that I never thought I’d miss;

Chik-fil-a.

Jack in the Box.

Chik-fil-A for the food – about the best fast food you can find. And the cow advertisements – the idea of sentient cows selling out their fellow livestock (Eat Mor Chikin) tickles me.

Jack In the Box because the food is not at all good for you, it’s damned tasty, and Jack In the Box places don’t have playgrounds or pretend to be doing anything but moving fast food and getting people in and out.  And some of our first meals together were cheap burritos at Jack In The Box.

Mmmm. Burritos.

Cross posted to Space For Commerce.

It’s Really Frustrating

The more that the current bunch of Presidential candidates talk, the LESS I want to vote for them.

I liked Thompson. He was a Federalist and had a clear vision of what the Feds should and shouldn’t do. He didn’t talk enough to win any primaries. So he’s gone.

McCain was the guy I wanted as a candidate in 2000. Bush’s folks basically covered him with slime, so he stopped running. He was my second choice this go-’round, but now he’s attacking Romney, who I don’t really like, but McCain’s current volley has me backing away from him.

Romney. He’s way too slick. He sounds good. He looks good. I immediately don’t trust him. He looks like a ’50s Dad coming home from the office. I keep waiting for his wife, with a perfect string of pearls around her neck, to look up at him and say, “Ward, don’t you think you were a little hard on the Beave last night?” It’s not because he’s Morman, although most of the Mormans I meet are the annoying ones knocking at our door just around dinner time to “talk about the bible.” Ummmm, no thanks, I’m going to eat, no, please don’t come back at another time.

Huckabee. This has nothing to do with what he says or what he stands for. I’m simply not voting for a man with a name that sounds like something Jodie Foster chanted in “Nell.” Okay, so the Christmas message bothered me too. Not because there was a cross in the background, but because he tried to pass it off as an accident that it was there. The man’s a preacher. If he’s going to deny that a cross is a cross, where is his conviction?

Giulliani. I just heard that he’s probably going to drop out and run with McCain if he can’t win Florida. I never saw the man running for office that I remember from 9/11. I’m not sure that man ever existed other than in my shocked memory of that day.

Clinton(s). Every time they open their mouths a voice in my head screams “LIAR!” The simple truth is I can’t hear a word they say because of that. I’m told I wouldn’t agree with them anyway. Hillary is a poor speaker with that annoying midwest nasality, and while Bill is one of the best speakers I’ve ever heard, when he’s in attack dog mode, he comes off as a tired Mel Gibson in “Lethal Weapon.”

Obama. To be honest, based on what I’ve seen in the debates, I’m not sure what he stands for other than to bash at Hillary. This endears him to me. The fact that he’s inexperienced in almost all areas supposedly needed to be President is actually a plus in my book. The “experienced” folks of the past 20 years haven’t impressed me all that much once all was said and done. The fact that Kennedy has endorsed him isn’t helping my opinion of him, but on the other hand, even a stopped clock is right twice a day.

Edwards. I stopped listening to him when he agreed to run with Kerry. Anyone who’s willing to compromise as much as he did in 2004 simply for the chance at being number two doesn’t have what it takes to be number one. Anything he does say is drowned out by what he did in 2004. The fact that the unions love him makes me shiver as well.  There’s word that he’s trying to strike a deal with Obama that if he drops out, he’ll get Attorney General from Obama. This man is NOT a President.

I still have no idea who I want as our next President. This pisses me off. I should be able to listen to them and become MORE inclined toward them. The more they talk, the less I like them. I hate to admit it, but I’m frightened for us.

Confessions of a Wireless Customer Service Rep, 080128

There are times when being a Customer Service Rep for Ginormous Worldwide Telecom is downright boring. Changing rate plans, selling phones, adding and subtracting features until it not only meets the customers’ needs but also their pocketbook. Those are pretty standard calls. We also have the folks who call up screaming their heads off because their “phone is broke and I just bought it and…” Nine times out of ten that can be fixed with a simple, “You know, at this point, cell phones are basically little computers. Do me a favor and turn it off…wait about five seconds and turn it back on…is it working now?” “Ummm, yeah, what’s that do?” “It reboots it. If the same problem happens again, try that first.”

Every now and then though I get great satisfaction out of helping a customer that no one else has seemed to be able to help out before. Now a lot of folks call in, over and over and over again, hoping they’ll find some sap to listen to their sob story and credit them back the ridiculous amount of overage that they accrued over the holidays. Most of the time, I’m going to tow the company line an advise them, just like the last four reps did, that those are valid charges and there’s no way we can credit them. Every now and then though, I get a customer who, for some reason or another, no one has LISTENED to before. That happened right before my night ended tonight, and I feel pretty good about it.  Earlier the customer had called in and the rep had told him that he had oodles of minutes remaining for the month. However, the customer went over by over 200 minutes when the cycle actually closed out. When he called in to dispute it, he was told, “Those are valid overages.” Once, twice, three times. He wanted to cancel and was sent to cancellations (or SAVES, the folks who do their best to keep the customer) who once again told him those were valid overages and wouldn’t refund him anything either. He cancelled service, pretty much fed up with us. The man was quite tenacious and had a strong feeling that he’d been wronged and called in one last time to see if I could help him. And I could.

Once all was said and done and after I’d simply played with the database a little, it was easy to see that at the time he was told he had oodles of minutes left, he was already over. A little further digging and I found out where that customer service rep had found that oodles of minutes number…from his previous month’s bill!!! That’s clearly our error and I was able to fix it for him, making him so happy that he had me restore his service immediately. Three lines. That’s potential profit the company was going to lose because no one would listen.

And like I said, I got a great deal of satisfaction out of that. Three previous reps AND a “SAVES Specialist” missed the simple fact that we gave him the wrong information from the wrong month’s bill. I’m very much in an, “I SO rule.” mood right now. I’m also disappointed in four of my coworkers, one of them deemed “The best of the best.”

As much as other reps are going to hate me for saying this, if you’re a customer, and you KNOW something’s wrong, keep calling until somebody hears exactly what you’re saying to them. Maybe, just maybe, you’ll have someone on the other end who’s willing to dig a little deeper and say, “Sir/Ma’am, that’s clearly our error, and I’m going to fix it for you.”

A Girl and her Grill

With the very last insurance payment for the late lamented Mitsubishi coupe (totaled last spring in a collision at the I-35/Division off-ramp) which was not received until after we returned home, don’t ask for the long and involved explanation of how this came to pass – Blondie went straight to Lowes’ and bought a gas barbeque grill. Then she hied herself to the local Humongously-Enormous Big-Ass Grocery store for all the grill impedimenta to go with it – including one of those little stands for doing beer-can chicken, which I would swear was invented by one of the clients from the inventions-consultant that I was working at when I began blogging, yeah on many years ago. (five and half, if you want to get really technical – not quite the dark ages, but nearly there.) The beer-can chicken came out well, BTW, but last night we did something else, entirely.

To celebrate Blondie’s birthday, we had a sort of garden-party dinner; catching the weather at just the right moment. Yesterday was mild and only tenuously cloudy, and Blondie cleaned up the garden and adorned it with candles, lanterns and tea-lights from her vast collection gleaned at various yard-sales and the Extremely Marked Down shelves at various retail outlets. She invited her co-workers and I invited mine; making a nice mixed crowd, since some of them knew each other. Dave the Computer Genius has sorted out the computers at Blondie’s place of employment on a couple of occasions. There didn’t seem to be any of those awkward pauses, and there was very little leftover food. Always reassuring, that – even better, no one had to go to the emergency room for treatment of food poisoning. Look, that is always a worry, when you have people over and feed them. Projectile vomiting – not a memory to hold on to, although I seem to have retained mine for all those AFRTS food-safety spots.

Anyway, we did a very nice pasta salad, from one of the Barefoot Contessa cookbooks, and a splendid barbequed chicken – also from the same source. My sister, Pippy is a fan, pointing out that the beauty of Ina Gartons’ cookbooks are that just about everything can be done in advance. All we had to do for the chicken was throw it on the grill. This is the recipe, and it was splendid! We have enough that we will do “pulled chicken BBQ” sandwiches tonight.
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Doldrums

I read – in a couple of places on the intertubules or overheard on a TV fluffy-news item sometime in the last couple of days that some genius has deduced that mid-January is without peer, the most depressing part of the year. Forget about Christmas, and such moveable feasts such as post-natal depression, the suckage-factor of this time of the year cannot be measured with current technology. At least he got some news coverage out of this blinding flash of the obvious.

And this is actually rather bizarrely comforting – at least I know it just isn’t me. Other people are feeling the great dreary weight of generalized malaise and suckage too. I’d be cheered right up, except for my own accumulation of post-Christmas blah.

Let me count the ways, enumerate the bleakness, have a nice wallow in it… at the very least, it gives me a nice blog-entry topic. Actually I haven’t felt much like blogging, either producing free bloggy ice cream or reading anybody elses free bloggy ice cream. Some of the best have quit, pulled the plug, nothing more to say, and everyone – including me seems to have said it all before; much better, with more zest and with a great deal less laborious effort. It all seems terribly stale, flat, pointless, joyless.

The presidential contest 2008 promised to be unutterably depressing and pointless; Her Inevitableness versus The Fresh Prince of Illinois. Yuck. Bill Clinton. Double-Yuck. Nancy Pelosi. Triple-Yuck.

Even the discussion groups I participate in, the other members appear to be enervated and depressed. Days go by without any comments or new topics. I am winding up a project for the Independent Authors Guild, to collect up a number of books by our members to donate to the BAMC patients’ library. Since before Christmas, authors have been mailing books to my address so that I will be able to deliver one big box of them to the volunteer librarian. Getting boxes of books in the mail almost every day – what could be more exciting? But I haven’t been able to generate much interest in this outside of the contributors themselves… and the library may already have enough book donations anyway. Delivering yet another box of them to BAMC just feels like one more onerous chore.

I had a spike in sales from nice book review and instalanche around the first of the month, but nothing much since then. There are six or seven other copies of “To Truckee’s Trail” that I sent to people in September on promise of an eventual review, but no review produced to date. I’ve pretty much given up on following up. Just as a note, the cost of those review copies come out of my budget. No review means I might as well have made a nice bonfire and burnt them in the fireplace, except for this way I can claim the expense on my income tax.

Another cause for malaise – income-tax filing time. I know the deadline is April, but I like to beat the rush.

Received a rejection from a publisher on the first volume of the Texas-German trilogy, from a place that didn’t even have the courtesy to even send a letter saying no thanks. I don’t know why this annoyed me so much, but it did –having to hunt them down and ask seemed very much like waiting to hear the results of a medical test. You wait and wait and wait, never get a call… and then when you finally call and ask, they tell you “Sorry, you’re dying from the ingrown toenail. Have a nice day and best of luck.” This is why writers go mad, although I would swear a lot of them started out that way anyway.

The weather is dreary, it’s cold. I’m not making any money, from the book or much else, the dogs are doing their best to kill me on the morning walkies, and I don’t much want to do anything else than sit down and pound out another half-chapter for the last book of the trilogy. It’s a refuge in a way, just about the one thing that I can control. If great writing comes out of misery and depression – it’s going to be a pretty damn good read.

Confessions of a Wireless Customer Service Rep, 080125

Working for Ginormous Worldwide Telecom can sometimes be a chore. Especially if you have a sense of personal responsibility.

Right now, cell phone companies sell cell phones at hugely discounted prices, sometimes even giving them away, in return for a commitment from the customer to stick around for X amount of time. If you break that commitment, there’s a fiscal penalty. There’s always the choice to buy a phone at full price with no commitment. People don’t normally choose to buy a phone at full price, they chose to take the discounted price and agree to the commitment.

Right now, cell phone companies sell service plans for X amount of minutes. You can sometimes get drastically reduced rates on your service plans if you agree to stick around for X amount of time. This, it seems to me, is a good thing. If I know I’m getting good service in my area from a company and they’re willing to sell me more minutes for less money, or even the same amount of minutes for less money, in return for a commitment, I’m all about that.

That may change one of these days. If it does, you can blame California.

If this class action lawsuit goes through, and the folks who have filed it win, you can bet that we’ll all suffer for it. There will be no more discounted cell phones and there will be no more reduced-rate service plans. We’ll all pay more because some folks who can’t read a contract before they sign it or who refuse to honor a contract after they’ve signed it, decided that they’re special and the rules that the rest of us live by don’t apply to them.

I Was Sad to Hear

…that actor Heath Ledger died yesterday afternoon. Of course the press was salivating over how he died and whether or not he died of an overdose. Were Ashley and Mary Kate involved? Seriously, i could care less.

I was sad because I liked him in everything I saw him in. From “10 Things I Hate About You” to “A Knight’s Tale” to “The Patriot” to “The Brother’s Grimm” I simply thought he did some good work and I’m bummed he won’t be doing more. I’m looking forward to his take on The Joker in the next Batman movie. It takes serious balls to take on a role that Jack Nicholson has put his stamp on.

I never regretted seeing one of his movies. That says a lot.