There is one nice thing about providing tech support over the phone for your family . . .

Put the CD in then ..

It is in.

.. shutdown the computer . .

You mean turn it off

.. yes turn it off, count to three turn it on

I’m doing that

… and boot from the CD ..

How do you do that?

Shut up – I’m trying to tell you that.

They (or at least the Older Monkey) takes ‘shut up’ to mean ‘let me finish’ and doesn’t get all ‘he’s being rude and I must go have a hissy fit’.

Also .. thank God for my wife. My boys started the school day off with a spirited wrassling match in the living room: I can’t imagine what it would be like without her around to impart a civilizing influence.

Cross posted to Space For Commerce.